The call comes in
A customer calls your business number. Whether you're on a job, closed, or already on another call, it rings through to Myra instead of going to voicemail.
How it works
From missed call to booked job — step by step.
You don’t configure anything. Here’s exactly what happens the moment a customer calls — and the fastest way to see it is to call the demo yourself.
The six steps
Myra answers — naturally
Myra picks up on the first ring with a warm greeting in your business's name, in English or your caller's language. No phone-tree menu, no “press 1.”
She captures what matters
Name, phone number, address or service area, what they need, and how urgent it is. She asks the follow-up questions your trade actually needs.
The call is transcribed
The conversation is turned into a clean, readable transcript, so nothing is lost and you can see exactly what was said.
You get a summary
A short, clear summary lands on your phone by text and email within moments — with the urgent ones flagged so you know what to drop everything for.
Booking (optional)
On plans with booking, Myra can offer an available time and drop the appointment straight into your connected calendar — so some jobs are booked before you even call back.
A worked example
An illustrative example of the flow — not a specific customer’s call.
HVAC company · a “no heat” call at 7:40 PM
- 7:40 PM — A homeowner calls: the furnace is out and it's below freezing. The owner is already on another job.
- Myra answers: “Thanks for calling [Company] — how can I help?” and hears “my furnace stopped, there's no heat.”
- She captures: name, callback number, address, “no heat, furnace not turning on,” and confirms it's urgent.
- The call is transcribed and an urgent-flagged summary is texted + emailed to the owner within moments.
- On a booking plan, Myra offers the next available slot and books it into the owner's calendar.
- The owner glances at the text between jobs, sees the URGENT flag, and calls back ready — the job is already half-booked.
The same flow works for a restaurant reservation, a dental new-patient call, a realtor’s listing enquiry, or a law office intake — Myra asks the questions that matter for your trade and hands you the details in plain English.
The best way to understand it is to hear it
Call the live demo line and run your own “difficult call” at it. No form, no credit card.