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How to stop missing calls at your business
A simple, no-cost checklist to catch more of the calls you're already getting — before you spend a dollar on anything.
Why missed calls hurt more than you think
When someone calls a plumber, electrician, or clinic and no one answers, most of them don't leave a voicemail. They hang up and call the next name on the list. That call wasn't a maybe — it was a customer with money in hand, and they just became someone else's customer.
The good news: you can catch a lot of those calls with a few free changes, before paying for any tool.
The free checklist
- Turn on voicemail AND set a greeting that tells people you'll text back fast — a silent ring or a full mailbox reads as 'closed'.
- Add call forwarding so a missed call rolls to a second phone (a partner, a spouse, an office line) instead of dying.
- Put your number on your Google Business Profile, website, and truck — and make it click-to-call on mobile.
- Reply to every missed call with a quick text within 5 minutes: 'Hi, saw I missed your call — what do you need a hand with?'
- Keep a notepad or notes app for call details so nothing gets forgotten between jobs.
When free isn't enough
If you're on a ladder, under a sink, or driving between jobs all day, even the best checklist leaks — you simply can't answer. That's the point where an answering service or an AI receptionist pays for itself, because it catches the calls you physically can't.
That's what GetFavours does, but you don't need us to start. Work the checklist above first and see how many more calls you catch.
Tip: use your browser’s Print → “Save as PDF” to keep this lesson.
Rather have it handled for you?
Myra, the GetFavours AI receptionist, does all of this automatically — answering, capturing details, and following up 24/7, from $99/mo CAD.